SHIPPING + RETURNS

  • Can I return or exchange a product?

    Yes - to both! It is our mission to ship products and provide services of only the highest quality. Due to issues of hygiene, we cannot accept product returns after the original packaging has been opened. However, returns of unopened, resellable products (excluding adhesive and recurring subscr...
  • Do you ship on the weekends or holidays?

    Nope, sorry babe. All orders placed on weekends (Saturday or Sunday) and orders placed on Federal Holidays (also including, Thanksgiving, Christmas Eve and New Year’s Eve) will be processed on the next business day following the weekend or holiday(s). All shipping + returns deets here: https://l...
  • Do you ship worldwide?

    Yes, we ship to our babes worldwide! Please note that Hawaii, Alaska and International shipping is subject to increased charges. All shipping + returns deets here: https://lashaffair.com/pages/shipping-returns
  • How much does shipping cost?

    All shipping charges will automatically be determined by our USPS Shipping Calculator at checkout. Our babes in Hawaii, Alaska and International shipping are subject to increased charges. All shipping + returns deets here: https://lashaffair.com/pages/shipping-returns
  • What is your shipping policy?

    For the most up-to-date info on our shipping policy, check out our policy page here: https://lashaffair.com/pages/shipping-returns
  • What shipping methods do you use?

    We are not in an exclusive relationship when it comes to our shipping carriers. We use the United States Postal Service (USPS), UPS, DHL, and FedEx - whichever is going to be best for our lash babes. You will receive an email confirmation when your order has been shipped with the tracking numbers...